If you have additional questions, please reach out to the Division of Student Affairs at 336-334-5514 or families@uncg.edu.

Common Questions

FERPA is a federal policy that guarantees certain rights for students and eligible parents regarding access to, confidentiality of, and correction of the student’s education records. Third parties (parents and families, employers, and any outside parties) are not granted access to a student’s education records unless a student has signed a wavier with the department in which the records are held. For more information, please visit UNCG’s FERPA website.

If you have immediate concerns about your student’s safety or well-being, please call UNCG Police at (336) 334-4444.

If you are concerned for your student, but it is not an emergency, please call the Dean of Students Office at (336) 334-5514. You can also encourage your student to seek support at the Counseling Center on campus located on the second floor of the Anna M. Gove Health Center.

Please call the Dean of Students Office at (336) 334-5514 if your student has recently been hospitalized and is unable to contact their faculty as we can communicate to your student’s faculty about their situation. Any accommodations, however, are at the faculty’s discretion. Your student will need to communicate any accommodations needed and make any necessary arrangements to make up work with the faculty member directly when able.

Depending on the circumstances of your student’s hospitalization, such as serious mental health, physical health concerns and/or trauma while enrolled at UNCG, the University has the Student Crisis Management Policy in place for these situations. The purpose of this policy is to provide assistance and support students who have experienced serious mental health, physical health concerns and/or trauma while enrolled at UNCG. Students experiencing such situations may be expected to complete a crisis management meeting with the Dean of Students Office and one of our campus health care providers. The purpose of this meeting is to provide the student with academic and personal support related to their continuing enrollment at UNCG.

A Student Conduct Charge Notification letter outlines the alleged charges of a potential violation of the Student Code of Conduct. Students may call the Office of Student Rights and Responsibilities at (336) 334-4640 for more information regarding the conduct process.

Without a FERPA waiver form, the Office of Student Rights and Responsibilities is unable to discuss any details regarding the alleged violation with any party other than the student. Students can sign a FERPA waiver form with our office to allow the Office of Student Rights and Responsibilities to communicate with the released parties by the student. Parents and family members may join a student, if they so choose, throughout the Conduct process as a non-speaking support person. Students can, however, elect to have an Attorney/Non-Attorney advocate represent them throughout the Conduct process. More information for Attorney/Non-Attorney advocates can be found here.

The Students First Office can provide more information regarding a Total Withdrawal from the University. The Students First Office can be located at 061 McIver Building or at (336) 334-5730 and students@uncg.edu.

Students should always contact their faculty directly regarding any concerns about their grades. The Dean of Students Office can support students by coaching them on how to approach faculty, what questions could be asked, and other means of support. However, if the student feels that their grade does not reflect their work in the class, a student may submit a Grade Appeal to the Department Chair/Head if they are unable to resolve the matter with the faculty member. More information regarding the Grade Appeal Policy can be found here.

Digital Spartan Parent & Family Stickers 

Check out the Digital Spartan Parent & Family Stickers to showcase your Spartan Pride. (Right-click on the image of your choice and choose “save image”) 

Share This