The Dean of Students Office

Creating a Culture of Care

Student Support


Care Meetings

The Dean of Students Office is committed to creating a culture by assisting any student who may be experiencing transition, academic or personal difficulty as well as any crisis or emergency situation. Our staff is trained to listen, discuss options, provide support and make appropriate referrals. If you find yourself dealing with an issue that is impacting your academic experience, the Dean of Students staff is available to provide assistance. Appointments may be made by contacting us at (336) 334-5514.  Our office provides drop-in support Monday through Thursday 1:00PM to 4:00PM and Friday 9:00AM to 4:00PM.

Dean’s Certification

If you are applying to another school to continue your education, part of your application packet may contain a Dean’s Certification Form, Disciplinary Form, or similar form that needs to be completed by a University official. The Dean of Students Office is happy to coordinate the completion of the form and will mail the form once complete.  Please complete the top section of the form which includes your personal information, sign the form, attach a self-addressed, self-stamped envelope, and bring the paperwork to the Dean of Students Office in the Elliott University Center (EUC), suite 210.

You can also send the completed form and envelope to the Dean of Students Office as follows:

Dean of Students Office
Student Services Manager
210 Elliott University Center
PO Box 26170
Greensboro, NC 27412

Please note that the turn-around time to complete the form can take up to 7 to 10 business days. Therefore, leave yourself enough time prior to the application deadline for us to process the form and mail it. Some colleges and universities may allow us to fax or email the form; however, many colleges and universities will not accept faxed or emailed forms. Check with the admissions department of the college or university that you are applying to prior to asking our office to fax or email the completed form. Please note that when we fax or email the form, we do not send the original to the college or university.

Faculty Notification of Emergencies and Extended Class Absences

If a student, parent or staff member contacts us about a student who is experiencing an emergency (death in the family, hospitalization, severe illness, etc.) as a courtesy, we will notify the student’s professors of their upcoming absences if the student is unable to do so at the time. It is important to note that we do not provide excuses for students, we simply make faculty aware of the reason(s) for a student’s extended absence.  In each situation, it is up to each professor and/or academic department to decide whether they will be able to work with the student regarding absences and/or missed coursework. Please see the University’s  Class Attendance policy as outlined in the Undergraduate Bulletin for further clarification of the policy.

First Generation College Students

First generation and limited-income college students are especially vulnerable with respect to academic retention. To assist first-generation and low-income college students in staying in college, the Propeller Collective has established a free online resource hub + community that supports current first-generation college students in the areas of social-emotional skill development and psychological well-being.

Pregnant or Parenting Students

Title IX prohibits educational institutions from discriminating against pregnant students based upon their marital status and cannot discriminate against a student because of childbirth, false pregnancy, or recovery from related conditions. Under Title IX, a pregnant student can request a withdrawal from classes without penalty for as long as it is deemed medically necessary to be absent and to resume the academic status held when the leave began. Students do not have to drop classes, program, or change educational plans due to pregnancy, but may be required to make up work that is missed.

If you have any questions regarding a students’ rights as a pregnant or parenting student, please contact the Title IX Office (336)256- 0362 or the Dean of Students Office (336) 334-5514.

Resources for Pregnant and Parenting Students

SMART Planning

SMART Planning is an individualized process that assists students who may have had circumstances or issues negatively affecting their success at UNCG.  SMART planning staff assists students in identify barriers to success and steps for removing barriers.  SMART planning sessions may cover discussion topics such as time management, finances, study habits, prioritization, personal coping strategies, stress management, and personal/academic goal setting.  In situations where the Dean of Students Office cannot assist with the presenting problem, SMART Planning facilitates a seamless referral process in connecting the student with appropriate resources.  If you are interested in participating in SMART Planning, please email our office at, and a staff member will reach out to you to schedule your first SMART Planning session.

How to Report Sexual Violence, Stalking & Intimate Partner Violence

Title IX Office Overview:

All alleged violations of sexual misconduct, sexual harassment, gender discrimination, domestic violence, dating violence, and stalking may be reported to the Title IX Office, the Dean of Students Office, and/ or University Police. Reports made to all non-confidential employees at UNCG must be directed towards the Title IX Office.  If reporting party would prefer to submit an online report, please visit our confidential online reporting form here: All Information submitted

Title IX Office
238 Elliott University Center
(336) 256- 0362
Dean of Students
210 Elliott University Center
(336) 334-5190
University Police
1200 W. Gate City Blvd.
Emergency (336) 334-4444
Non- Emergency (336) 334-5963

Resources for Transgender & Gender Expansive Students

The Dean of Students, in collaboration with LEARN’s ( GenderDiversity Working Group, is committed to affirming the lives of, and promoting social justice for, Trans and Non-Binary people. We have created a comprehensive toolkit to support gender diverse students, located here:

Students of all gender expressions and identities are welcome in the Dean of Students Office. We can assist students with navigating campus policies related to transitioning, name change, housing options, and all other support offered by the Dean of Students Office.

The Grapevine: A Southern Trans Report Prioritizing Issues Impacting Transgender, Gender Nonbinary, and Gender Nonconforming Southerners

Graduate Student Support

The Dean of Students Office offers support, policy interpretation, and University resources to graduate students. Below, information on the National Grad Crisis hotline is available and can provide support to students 24/7.

1.877.GRAD.HLP (1.877.472.3457)

The National Grad Crisis Line helps graduate students reach free, confidential telephone counseling, crisis intervention, suicide prevention, and information and referral services provided by specially-trained call-takers. Caring, professional staff and well-trained volunteers answer around the clock.

All counselors have completed training to understand the unique issues faced by graduate students. In addition to listening to and empathizing with a caller’s concerns, counselors assess the caller’s lethality risk, counsel, and offer various local support services and mental health resources for follow-up.

Partners Assisting the Homeless & Hungry Spartan (PATHS)

At UNCG, we want to do our part to support our homeless & hungry Spartans. Partners Assisting the Homeless & Hungry Spartan (PATHS) is one of several UNCG Cares initiatives whereby the Dean of Students Office has partnered with campus units and community agencies to connect homeless Spartans to much needed support and resources.

Campus and Community Food Insecurity Resources: DOS Food Insecurity Resource Guide

Community Housing Resources: DOS Community Housing Resources FINAL

Spartan Open Pantry

If you are experiencing food insecurity or know another student who is, the Dean of Students Office can assist in connecting students to the Spartan Open Pantry which is operated by Wesley-Luther at College Place United Methodist Church in Greensboro.  The Pantry is located at 509 Tate Street, on the corner of Tate and Spring Garden Streets.  Distributions are made each Tuesday evening from 5 p.m. until 7 p.m.

Spartans Swipes for Hunger

The Spartans Swipes for Hunger program aims to provide students who are food insecure, and/or who are experiencing an emergency situation, access to healthy and well-balanced meals in our campus dining hall. To be eligible, students must be currently enrolled at UNC Greensboro. If you meet this initial requirement and would like to complete a quick needs-based assessment to determine your eligibility for free meal swipes, please schedule an appointment with the Dean of Students Office by calling 336.334.5514.

For more information, please contact:


Jewish Family Services Food Pantry

The food pantry is open to everyone in Greensboro and begins with a call to Beth Childs at 852-4829,ext. 226. Appointments for the pantry are then scheduled with Marcia Hermelin at 852-4829, ext. 222. The pantry is open by appointment Tuesdays 9:30 a.m. to 12:30 p.m. and Thursdays 12:30 p.m. to 2:30 p.m. If you are interested in volunteering with the pantry, please call David Frazier at 852-4829, ext. 227. Donations of food items, food gift cards, and monetary donations are most welcome.

Spartan Community Safety Tips


It is important to realization that any crime that occurs in society can and does occur on a campus, which makes you likely to be a victim. Most crimes can be deterred, if not entirely prevented.  React immediately and seriously to Spartan Alerts in the time of an emergency or critical incident.  The emergency notifications are key to UNCG’s effort to communicate the situation and help our community members stay safe.  Students, faculty, staff may elect to receive Spartan Alert text messages by registering their mobile phones and opting in to text alerts within the UNC Genie system.  Instructions here:

Friends and family may sign up for Spartan Alert messages through MyConnect.  A “MyConnect Portal” account may be created using Blackboard Connect.  Instructions here:

A major component of campus safety is a comprehensive campus effort to encourage personal responsibility including (but not limited to) simple yet effective measures such as:

  1. Download the LiveSafe app on your smartphone so that you have access to both ongoing information and fast, easy contact with law enforcement and campus safety authorities. Information on the LiveSafe app is available on this page: .  Download LiveSafe from the Apple App Store or on Google Play.
  2. Lock your car doors anytime you leave the car.It takes only seconds to lock and unlock your car doors, and these seconds can save you from being victimized. Don’t leave obvious valuables in plain view in your car. Sometimes, temptation and availability is all that is needed to cause a would-be thief to attempt and complete a theft. Check the back seat of your car before you get in. You may have an uninvited passenger.
  3. Lock your residence hall room, apartment, or house door.This is probably the best simple deterrent available to protect your property and you. A criminal will often take the path of least resistance. DON’T LEAVE DOORS PROPPED OPEN. DON’T ALLOW OTHERS TO TAILGATE BEHIND YOU WHEN ENTERING THE RESIDENCE HALLS.
  4. Don’t use social media to display large sums of cash or expensive jewelry.Again, these actions may provide temptation to a thief. Cash and jewelry are often impossible to trace and easy for a thief to dispose of quickly.
  5. Know who is at the door before you open it.Do you readily open the door to your resident hall room, apartment, or house without really knowing who is knocking or what they want?
  6. Walk with a friend when out late at night, and walk on designated pathways and well-lit areas.Work with another student when working late at night in campus buildings. There is truly safety in numbers.
  7. Secure bicycles through the wheel and frame with a high-quality cable AND lock or other approved devices.The majority of stolen bicycles are not locked at the time of the theft. Register bicycles with the Boise State University Department of Public Safety.
  8. Don’t impair your judgment with alcohol or illegal drugs.Avoid accepting a ride from someone whose judgment is impaired by alcohol or drugs. Avoid taking a private walk with someone whose judgment is impaired by alcohol or drugs.
  9. Engrave valuable possessions with serial numbers or owner-recognized numbers.This can be done through the UNCG Police and Public Safety Department.
  10. Always know the location of the nearest telephone and how to report emergencies. Keep emergency numbers near your phone. Download the LiveSafe app on your smartphone so that you have access to both ongoing information and fast, easy contact with law enforcement and campus safety authorities. Information on the LiveSafe app is available on this page: .  Download LiveSafe from the Apple App Store or on Google Play.
  11. Report any criminal or suspicious activities or other emergencies that occur on campus to UNCG Police. It’s easy to do. Report crime and testify against criminals. Every time a crime is reported, there is a chance to catch the criminal. When a crime goes unreported, the criminal wins hands down.
  12. In most sexual assaults, the victim and suspect knew each other prior to the assault. Knowing someone does not guarantee a sexual assault will not occur. Make sure that you have verbal and sober consent from anyone before engaging in sexual activity.

For students who need individual support, please contact the Counseling Center at (336) 334-5874 to access a counselor 24/7. The Dean of Students Office may also be a support resource for students and can be reached at (336) 334-5514.

Please join the Dean of Students Office in creating a culture that truly cares!

Additional Support Resources

Student Class Attendance Information and Medical Documentation Review

The Dean of Students Office can review documentation due to documented medical circumstances, including medical emergencies, hospitalizations, or other medical/mental health situations. If you have specific questions regarding documentation review, please contact the Dean of Students Office at 336-334-5514 during regular business hours (Monday through Friday, 8:00am to 5:00pm).

All requests must be submitted within 30 business days of the date of medical service or before the start of Final Exams, whichever comes first. Requests submitted after 30 business days or after the start of Final Exams will not be accepted for review. All requests will be responded to within a week (5 business days) of its being submitted through the below form.

Click here to submit your Medical Documentation for Review

Final approval of all absences, missed work, and/or extended academic deadlines is determined by the instructor.

This form should be completed by current students. Please note that unexpected circumstances do occur and can cause a delay in review, but every effort is made to process all requests as efficiently as possible.

Dean of Students Office reserves the right to grant or reject medical documentation review requests at any time.

Your Medical Documentation Review request WILL NOT be processed without original documentation provided to the Dean of Students Office. You can attach documentation to this request form. You may also fax, hand deliver, or mail original copies to the Dean of Students Office for verification.

Dean of Students Office Responsibility:

Notify each instructor on the student’s behalf  ONLY when personal reasons (e.g., family emergency, illness, bereavement, birth of a child, military duty, etc.) prevent the student from properly notifying each instructor because of circumstances beyond the student’s control. The student or the student’s representative should contact the Dean of Students Office (336-334-5514) if the student is unable to make direct contact by e-mail or phone with each instructor or is unable to leave word with each instructor’s department.

Review documentation by a licensed health professional and confirm its receipt with each instructor if the student experiences a medical or psychological event that significantly impairs their ability to function successfully or safely as a student.

The student should be aware that assistance of the Dean of Students Office does not change in any way the outcome of the instructor’s decision regarding the student’s academic work, grades and performance in any given course.

Click here for a complete description of the class attendance policy